Shipping Policy

ORDER PROCESSING: 

Please allow one working day to process your order. Expect an email within one working day to let you know your order is on the way!

FLAT RATE SHIPPING 

Orders are generally shipped within one working day using Royal Mail 48hr tracked delivery. Flat rate shipping fee of £6 applies to orders below £50. Orders above £50 qualify for free shipping. We do not ship outside of United Kingdom at this time.

REFUNDS, RETURNS AND EXCHANGES 

We accept returns up to 10 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. In the event that your order arrives damaged in any way, please email us as soon as possible at enquires@nutramedixuk.co.uk with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution. If you have any further questions, please don't hesitate to contact us at enquires@nutramedixuk.co.uk.